Cookies
This is the cookie policy for www.sse.com It applies to information collected and used by SSE which is a business unit of the SSE Group. When we refer to 'SSE', 'we', 'us', and 'our', we mean any of those SSE entities, as appropriate. This information is collected through instruments known as cookies and various other technologies, collectively referred to in this Cookie Policy as 'cookies'.
View Cookie Settings here. Please review this Cookie Policy and our Privacy Notice here.
What are cookies?
Cookies are small text files transferred and stored by your web browser to your computer or mobile device when you visit or use a website. Cookies allow websites to recognise your device and store some information about your preferences or past actions.
Cookies can be considered as 'first party' or 'third party' cookies depending on the domain that places them. First party cookies are cookies set by a website visited by the user (for example, cookies placed by SSE for www.sse.com). Third party cookies are set by a domain other than that of the website visited by the user, so if a user visits a website and a third-party organisation sets a cookie through that website, this would be a third-party cookie.
Cookies can also be considered as 'persistent' or 'session' cookies depending on their duration. Persistent cookies remain on a user's device for the time specified in those cookies. They are activated every time that user visits the website that created the cookies, until the cookies expire or are disabled by the user. Session cookies allow the actions of a user to be linked during a single browsing session. A session starts when a user opens a browser window and ends when the browser window is closed, following which all session cookies are deleted.
Why do we use cookies?
We use cookies and other similar technologies to collect information about your browsing activity and about the device you have used to access our website (including the make, model and operating system, IP address, browser type and mobile device identifiers) so we can provide essential features and functionality on our website:
- Make our website as easy and intuitive as possible for you to use
- Monitor and analyse website usage and performance so we can measure the effectiveness of our website and improve it (including security)
- Remember choices you make when visiting our website and recognise you when you return so you don't have to remind us
- Remember certain information about your browsing activity on our website, such as the web pages you have viewed and your preferences. This information can then be used to personalise and improve the way you interact with our website (for example, displaying content we think might be relevant to you based on your previous activity) and inform you of special offers and promotions tailored to your interests (where you have consented to receiving marketing communications from us).
Why do we use cookies on this website?
The cookies used on our website can be broken down into three categories:
- Strictly necessary
- Performance
- Functional
Strictly necessary
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these cookies, but then some parts of the site will not work.
Performance
These cookies allow us to count visits and traffic sources so we can measure and improve site performance. They help us to know which pages are the most and least popular and see how visitors move around the site.
If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
Functional
These Cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.
If you do not allow these Cookies some or all of these services may not function properly.
Managing cookies
When you visit our websites, you will be presented with a cookie banner. It gives you the choice to accept the use of cookies on the site or not. It will also present you with a link to our cookie manager. Through the cookie manager, you can choose to opt-in or opt-out of the types of cookies active on our sites. You can also find out a bit more about what we use them for. Our cookie manager will only remember your preferences for our site for the specific browser that you're using at that time.
If you wish to change your cookie settings generally, you can delete cookies stored on your computer or change your privacy settings at any time via your browser settings.
- Internet Explorer
- Chrome
- Firefox
- Safari
- Opera
Cookie List
Strictly Necessary Cookies
| Name | Scope | Domain | Platform | Description | Duration |
| ASP.NET_SessionId | First Party | www.sse.com | ASP.net | Stores a 'Session ID' which is used by Microsoft . NET Framework to deliver the web pages to the visitor. | End of session |
| CookieControl | First Party | .sse.com | Cookie Control | The process of managing and controlling the use of cookies on a website, specifically focusing on obtaining and managing user consent before storing cookies on their devices. | 90 days |
| UMB-XSRF-TOKEN | First Party | www.sse.com | Umbraco | Set for angular to pass in to the header value for "X-UMB-XSRF-TOKEN". | End of session |
| UMB-XSRF-V | First Party | www.sse.com | Umbraco | Used to store the backoffice antiforgery token validation value. | End of session |
| UMB_UCONTEXT | First Party | www.sse.com | Umbraco | The authentication cookie which is set in the browser when a backoffice user logs in. | End of session |
Performance Cookies
| Name | Scope | Domain | Platform | Description | Duration |
| _gid | First Party | .sse.com | Google Analytics | A first-party cookie set by Google Analytics used to distinguish users within a single session. | 24 hours |
| _gat_UA-167357741-1 | First Party | .sse.com | Google Analytics | Limit the rate of requests sent to Google Analytics servers. | 1 minute |
| _ga | First Party | .sse.com | Google Analytics | Used to distinguish users across sessions, providing insights into user behavior on a website. | 1 year |
| _ga_56QX3K8VPE | First Party | .sse.com | Google Analytics | It's part of the Google Analytics 4 (GA4) setup and tracks user sessions, but with a unique identifier for different website properties or views. | 1 year |
| _hjDonePolls | First Party | .sse.com | Hotjar | Set when a user completes an on-site Survey. Ensures the same Survey does not reappear if it has already been filled in. | 30 days |
| AnalyticsSyncHistory | Third Party | .linkedin.com | Used by LinkedIn to store and track visits across websites. This cookie, along with other analytics cookies, helps LinkedIn understand user behavior and improve its services. | 30 days | |
| vuid | Third Party | .vimeo.com | Vimeo | Set by Vimeo and is activated when you play embedded Vimeo videos on different websites. The vuid cookie's purpose is to remember your usage history related to those specific embedded videos. | 24 months |
| IDE | Third Party | .doubleclick.net | DoubleClick/Google Marketing | Used to personalize ads, show you more relevant content, and understand the effectiveness of advertising campaigns. | 1 year |
| _fbp | First Party | .sse.com | First-party cookie used by the Meta Pixel to track user behavior across a website. | 90 days | |
| OTZ | Third Party | chromewebstore.google.com | Track website traffic and Google Ads for marketing purposes. | 1 month | |
| NID | Third Party | .google.com | Unique identifier used by Google to track users, particularly those who are not signed into their Google accounts, to remember their preferences and provide personalized experiences, such as personalized autocomplete suggestions in search. | 6 months | |
| SNID | Third Party | .google.com | Google Ads | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services | 6 months |
| li_sugr | Third Party | .linkedin.com | Used to make a probabilistic match of a user's identity. | 90 days | |
| bcookie | Third Party | .linkedin.com | Browser Identifier cookie to uniquely indentify devices accessing LinkedIn to detect abuse on the platform and diagnostic purposes. | 1 year | |
| lidc | Third Party | .linkedin.com | To facilitate data center selection. | 24 hours | |
| UserMatchHistory | Third Party | .linkedin.com | LinkedIn Ads ID syncing. | 30 days | |
| bscookie | Third Party | .www.linkedin.com | Used for remembering that a logged in user is verified by two factor authentication and has previously logged in. | 1 year | |
| muc_ads | Third Party | .t.co | X | This is a cookie that is set by twitter.com. It is used for optimizing ad relevance by collecting visitor navigation data. | 400 days |
| personalization_id | Third Party | .twitter.com | X | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | 400 days |
Functional Cookies
| Name | Scope | Domain | Platform | Description | Duration |
| __cf_bm | Third Party | .vimeo.com | Cloudflare | The __cf_bm cookie supports Cloudflare Bot Management by managing incoming traffic that matches criteria associated with bots. The cookie does not collect any personal data, and any information collected is subject to one-way encryption. | 1 hour |
| _cfuvid | Third Party | .vimeo.com | Cloudflare | Used by Cloudflare WAF to distinguish individual users who share the same IP address and apply rate limits. | 1 hour |
| __Secure-ENID | Third Party | .google.com | It's primarily used for authentication and to prevent fraudulent login attempts. | 1 year | |
| AEC | Third Party | .google.com | Google Ads | Ensure that requests within a browsing session are made by the user, and not by other sites. | 6 months |
| _hjSessionUser_4964036 | First Party | .sse.com | Hotjar | Persists the Hotjar User Id which is unique to that site. Hotjar does not track users across different sites. | 1 year |
| _hjSession_4964036 | First Party | .sse.com | Hotjar | Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. | 30 minutes |
Who should I contact with a question or a complaint?
If you would like to contact us in relation to your rights or if you are unhappy with how we've handled your information, you may contact us by sending a letter to:
Corporate Affairs – SSE
Inveralmond House
200 Dunkeld Road
Perth, Scotland
PH1 3AQ
or sending an email to corporate.affairs@sse.com
If you would like to contact our Data Protection Officer, you may do so using the following details:
Email: GroupDPO@sse.com
This policy was last updated in June 2024.